Scalp Aesthetics provides non-surgical micro scalp pigmentation treatment to replicate the appearance of real hair follicles. This treatment is an innovative solution to the issues of scalp scarring, hair thinning, and balding. Today we are speaking to Bryce Cleveland, the CEO, about the unique experience and care that Scalp Aesthetics clients can expect.
Hello Bryce, thank you for talking with us today. How long have you been in this business?
I have been working in the micro scalp pigmentation field for almost a decade. Scalp Aesthetics has been in business since 2010.
This is an industry that most people have never heard of! What is the experience like for your clients?
Well the clients that come here, to Rochester, for the procedure will have an all-expense paid trip. It includes their flight as well as stay for a night or two at the Rochester Plaza Hotel, which is beautiful. And, like I said earlier, we have a brand new office with televisions, couches, the whole nine yards. They certainly aren’t going to be sitting in a dreary office, that’s for sure!
It sounds like you really give customers the VIP treatment. Is there anything else that guides your client interactions?
Patience, empathy and understanding. This procedure is not something that is decided upon easily. Our clients have tons of questions and concerns. We pride ourselves on having the compassion to spend time meeting and speaking with them at length, answering any and all questions they may have.
What do you think has made your business so successful?
Well, the professional technicians and I do amazing things everyday, if I’m being honest with you! Every client that we see and work with on changing their appearance and lives is an event that furthers our company’s success. It’s all about the quality that we provide our clients!
Obviously, the success of Scalp Aesthetics is important, but what are you most proud of?
Being able to help people…plain and simple. It’s why we come to work every day.
Scalp Aesthetics is located in Rochester, NY on 85 Allen St., Suite 110. Learn more about their services at www.scalp-aesthetics.com, by calling 1-855-HAIR-TAT or by emailing info@scalp-aesthetics.com.
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